Terms & Conditions
1. Introduction
Welcome to Pure Alpaca Stores. These Terms and Conditions govern your use of our website and the purchase of products through it. By accessing and using our website, you agree to comply with and be bound by these Terms and Conditions.
2. Company Information
Pure Alpaca Stores is operated by SOCIEDAD PERUANA DE TIENDAS S.A.C., a company registered in Peru. Our contact information can be found at the end of this document.
3. Products and Pricing
We strive to offer high-quality products, especially authentic alpaca garments. We reserve the right to modify product prices at any time without prior notice. However, the prices applicable to your order will be those in effect at the time your order is confirmed.
4. Orders and Payments
By placing an order through our website, you agree to provide accurate and complete information. Payments are processed securely using our accepted payment methods. We reserve the right to refuse or cancel any order at any time for reasons including, but not limited to, product availability, errors in product descriptions or pricing, and payment-related issues.
5. Discounts and Newsletter
Discounted items are not eligible for exchanges or returns. The discount coupon provided for subscribing to our newsletter applies only to full-priced items and cannot be combined with other promotions or discounts.
6. Shipping and Delivery
We are committed to shipping your products within the timeframe specified at the time of purchase. However, we are not responsible for delays caused by circumstances beyond our control, including but not limited to strikes, natural disasters, or other force majeure events. Shipping costs and delivery options are displayed during the checkout process.
7. Returns and Exchanges
We accept returns and exchanges within a specified period after delivery, provided that the products are in their original condition, unused, and with all original tags attached. For more information, please refer to our Returns & Exchanges Policy available on our website.
8. Intellectual Property
All intellectual property rights related to our website and its content are owned by SOCIEDAD PERUANA DE TIENDAS S.A.C. or its licensors. You may not copy, distribute, reproduce, transmit, display, modify, or otherwise use any content from our website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by applicable law, SOCIEDAD PERUANA DE TIENDAS S.A.C. shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products through it.
10. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of Peru. Any dispute arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Peru.
11. Contact
If you have any questions regarding these Terms and Conditions, please contact us via WhatsApp: