Shipping

Shipping


We offer you the best conditions with DHL partner.

American and European Union 

Pure Alpaca online store has flat shipping costs of US$25 to the USA, Canada, other American Countries, and the European Union (EU) countries. We are pleased to offer free shipping on orders over $100. We do not ship to Hawaii, Alaska, and military bases in the USA.

European Union countries included:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Republic of Ireland, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom(UK).

American countries included:

USA, Canada, Mexico, Colombia, Ecuador, Panama, Costa Rica, Guatemala, Brasil, Argentina, Uruguay.

Shipping times vary between 6 to 7 business days. Orders are usually processed within 2 business days.

Asian countries and Oceania 

Pure Alpaca online store has flat shipping costs of US$50 for Asian countries and Oceania. We are pleased to offer free shipping on orders over $250.

Considered Asian countries and Oceania are:

Japan, South Corea, Hong Kong, Taiwan, Singapur, Macao, Malaysia, New Zealand.

Shipping times vary between 10 to 12 business days. Orders are usually processed within 2 business and arrive in 10 business days once shipped.

Tax

Custom Duties or taxes will be paid by the customer.

Contact Us

In case the customer requires additional information, please contact us at customer-service@purealpacastores.com .